Your privacy matters deeply to us. Here's exactly how we collect, use and protect your personal data. Last updated: May 2025.
We encrypt all personal information including your name, address and payment details using industry-standard 256-bit SSL. Only you can view your personal information. We use it solely to process your order — we never sell or share your data with third-party marketers.
We at ECOMGIFTING INC consider your privacy critically important. This Privacy Policy describes how your personal information is collected, used and shared when you visit or purchase from flowersgifting.com.
This policy applies where we act as a Data Controller with respect to your personal data — meaning we determine the purposes and means of processing it. We are committed to protecting and using your information in a safe, secure and responsible manner in compliance with applicable data protection laws including GDPR.
We use cookies on our website. Where cookies are not strictly necessary for the provision of our services, we will ask for your consent when you first visit. In this policy, "we", "us" and "our" refer to ECOMGIFTING INC.
Usage Data: IP address, browser type, operating system, referral source, page views and navigation paths — used to monitor and improve our website.
Account Data: Your name, email address, billing address and contact number — used to operate our website, process orders and communicate with you.
Personal & Profile Data: Name, address, phone, email, gender and date of birth — used to enable and monitor your use of our services. Legal basis: performance of a contract and legitimate interests.
Enquiry Data: Any enquiry you submit regarding goods or services — used to offer and market relevant products to you. Legal basis: legitimate interests.
Transaction Data: Your name, contact details and transaction details. Card details are transmitted directly to our payment gateway via 256-bit SSL encryption — we never see or store your full card number.
Notification Data: Email address for order updates, newsletters and promotional notifications.
Correspondence Data: Any communications you send to us, retained for record-keeping and responding to you.
Please do not supply another person's personal data unless you are prompted to do so during checkout (e.g. for a gift recipient).
We may disclose your data to our business partners (vendors, florists and delivering outlets) solely to fulfil your order. These partners are contractually obligated to process data only as directed by us.
We share transaction data with our payment services providers only as needed to process payments and handle refund queries. All payment data is transmitted securely.
We may also disclose your data where required by applicable law or legal process, to protect vital interests, or to establish, exercise or defend legal claims.
We will never sell your personal data to third parties for their own marketing purposes.
We operate globally. Where your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards — specifically, standard contractual clauses approved by the European Commission.
You acknowledge that personal data submitted via our website may be accessible globally via the internet. We take all reasonable technical and organisational measures to protect your data during transit and at rest.
We retain your personal data only as long as necessary for the purpose for which it was collected. As a minimum, we retain order and transaction data for 90 days. Where we are required by law (e.g. tax or accounting obligations), we may retain data for longer periods. We will securely delete or anonymise your data when it is no longer required.
We may update this policy periodically by publishing a new version on our website. We recommend checking this page from time to time. We will notify you of significant changes by email to ecomgifting@flowersgifting.com. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Under applicable data protection law you have the following rights. Note that some rights are complex — consult your national regulatory authority for full details:
To exercise any right, email ecomgifting@flowersgifting.com. We will respond within 30 days.
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Third-party cookies: We use Google Analytics for website analytics and Google AdSense / Adroll for remarketing. Please review Google's privacy policy at google.com/policies/privacy.
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